Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CrewOpsPro LLC ("CrewOpsPro," "we," "us," or "our") governing your access to and use of the CrewOpsPro field service management platform available at crewopspro.com (the "Service"). By creating an account or using the Service, you agree to these Terms in full.

1. Eligibility

You must be at least 18 years of age and legally authorized to enter into contracts in your jurisdiction to use the Service. By using CrewOpsPro, you represent that you meet these requirements. The Service is intended for business use by contractors, field service companies, and related trade businesses.

2. Account Registration

You agree to provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at the contact information below if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account.

3. Subscription and Billing

3.1 Pricing

CrewOpsPro is offered as a monthly subscription. Current pricing is displayed on our website and may be updated from time to time. We will provide at least 30 days' written notice before increasing the price for existing subscribers.

3.2 Billing

Subscriptions are billed monthly in advance. Payment is processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method on a recurring monthly basis until you cancel.

3.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial months.

3.4 Failed Payments

If a payment fails, we will attempt to retry the charge. If payment remains outstanding after reasonable attempts, we reserve the right to suspend or terminate your account.

4. Acceptable Use

You agree to use the Service only for lawful business purposes. You agree not to:

• Use the Service to violate any applicable law or regulation
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use the Service to transmit spam, malware, or harmful content
• Resell or sublicense access to the Service without our written permission
• Use the Service to store or transmit content that infringes on intellectual property rights

We reserve the right to suspend or terminate accounts that violate these terms without refund.

5. Your Data

You retain full ownership of all business data you enter into CrewOpsPro, including client records, job data, invoices, and related content. By using the Service, you grant us a limited, non-exclusive license to store and process that data solely for the purpose of providing the Service to you.

You are responsible for ensuring you have the legal right to input any personal information about third parties (such as your clients) into the Service, and for complying with any applicable privacy laws governing that data.

6. Intellectual Property

The CrewOpsPro platform, including its software, design, trademarks, and content, is owned by CrewOpsPro LLC and protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Service. You may not copy, modify, distribute, or create derivative works based on the Service without our express written consent.

7. Availability and Uptime

We strive to provide reliable access to the Service but do not guarantee uninterrupted availability. We may perform scheduled or emergency maintenance that temporarily affects access. We are not liable for any losses resulting from service interruptions, outages, or downtime.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CREWOPSPRO LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR CONTINUOUSLY AVAILABLE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREWOPSPRO LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless CrewOpsPro LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any data you input into the Service.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Texas, and you consent to personal jurisdiction in those courts.

Before initiating any legal action, you agree to first contact us in writing and attempt to resolve the dispute informally for a period of 30 days.

12. Modifications to These Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers via email at least 30 days before material changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must cancel your subscription before the effective date of the changes.

13. Termination

We may suspend or terminate your account at our discretion if you violate these Terms, fail to pay subscription fees, or engage in conduct we determine to be harmful to the Service or other users. Upon termination, your right to access the Service ceases immediately. You may request a copy of your data within 90 days of termination, after which it may be permanently deleted.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CrewOpsPro regarding the Service and supersede all prior agreements, representations, or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us at:
CrewOpsPro LLC
Email: support@crewopspro.com
Website: crewopspro.com