Operations
Stop chasing invoices: get paid faster
Past-due invoices aren't a customer problem — they're a process problem. Four changes that move money in days, not months.
If your average days-to-paid is over two weeks, you don't have a customer problem. You have a process problem. Here are four fixes, in order of impact.
1. Invoice the day the work ends
Not Friday. Not "when I get to my desk." The day. CrewOpsPro can convert a completed job into an invoice with two taps from the truck.
2. Make payment one click
"Mail check to PO Box" is a 30-day delay. A "Pay Now" button on the invoice is usually a same-day payment.
3. Auto-remind at 7, 14, 30
Polite, automatic, gone. You don't have to be the one to send the awkward second email.
4. Take deposits on anything over $1,500
30% up front. The customer who says no to a deposit is the customer who will say no to the final invoice too.
Pick one of these to start. Even just #1 — invoice same-day — typically cuts average days-to-paid by 40%.